Shop Policies & Shipping Details
Shipping & times
We ship most of our items by regular airmail. Shipping within Canada usually takes 5-14 business days, US 7-30 business days. Overseas we ship airmail, which can be a bit expensive but worth the added security as well as the timely arrival; about 14-30 days. (Please note some items in our shop are MADE-TO-ORDER so there is some additional pre-processing time on these items before they are shipped out.)
If you would like to upgrade your shipping to include tracking or to ship faster, please let us know. We would be happy to send you a Paypal invoice for the additional cost.
Please note that outside of Canada, buyers may be charged customs and duties. It is the responsibility of the buyer to look into their own country’s policies and fees, and to pay accordingly.
Returns and exchanges
We will gladly refund you the cost of the item if you are unhappy with your purchase. Item(s) must be in a new and unused condition. Simply ship the item back to us, and once we have received it we will refund you via Paypal.
All the items sold in this shop are copyrighted and legally the property of Whimsical Publishing. All rights reserved. NO portion of these publications, products or artworks may be reproduced, transmitted, distributed, or sold for resale in any form or by any means, digital or physical, without express written permission of Whimsical Publishing.